SHIPPING

It is our goal to offer same-day processing on orders received by 2:00 p.m. in our time zone; such orders will be mailed the next business day. We ship all orders within the continental United States by UPS. Estimated shipping time can range from 2 to 14 days, depending on where you live, when you place your order (day or season), and the type of UPS delivery service you choose. We cannot be responsible for delivery transit time. Shipping charges and sales tax will be added to the total of the order during checkout.

Note to international customers: Orders shipped to destinations outside the US may be subject to additional fees charged by your government. Buyers agree to assume all responsibility for such charges. We cannot be responsible for any import fees levied by your country. Please know what these charges might be BEFORE placing an order. Estimated international shipping time is 10–14 days, but this range can vary.

ORDER CHANGES & CANCELLATIONS

Due to the way our system processes orders, orders cannot be changed online once placed. If you need to change or cancel your order, please contact us using our Contact form. Cancellation notice must be given within 2 hours of placing your order.

RETURN POLICY

Our return policy allows for returns within 30 days of purchase and must be accompanied by original receipt or invoice. Returns are subject to a 20% re-stock fee. Note: Credit Card transaction fees are not refundable.

Special orders and installed parts will not be refunded. Returns must be new and unused with original packaging and all accessories included. Defective products should be handled by the manufacturer. Credit will be issued back to the original payment method within 5-7 business days. Contact customer service for questions about returns.

SMS Consent Message: By submitting, you agree to receive text messages at the provided number from Athens Trailer Supply. Message frequency varies, and standard message and data rates may apply. You have the right to OPT-OUT receiving messages at any time. To OPT-OUT, reply "STOP" to any text message you recieve from us. Reply "HELP" for assistance. Privacy Policy: Sharing of Personal Information: We do not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties. Opting Out of Text Messages: You have the right to opt out of receiving text messages from Athens Trailer Supply at any time. To opt-out, you can reply "STOP" to any text message you receive from us. Consent and Opt-In: By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.